Service ~ Ideas to Grow With®

Technical Support

Looked at the list of products available and not sure which is the best for your application? Very few industrial applications are identical, so it follows that the choice of enzyme to match the conditions available may vary from customer to customer…contact us for assistance.


Samples, literature etc.

Most samples are kept in stock in Melbourne. Next day delivery is generally available, complete with the literature required to assist with your application.


Training

Not sure how to use enzymes in your process? What about safety and handling issues? Talk to our qualified staff who can help you through these situations.


Customer Support

We have built a solid reputation for customer support and our team is dedicated to providing Ideas to Grow With®

We can trace your deliveries, make sure you receive your Certificates of Analysis or Conformance where and when you need them, and our Complaints Management System ensures we work on continuous improvement.
 

 

 

 

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During these challenging times Connell Enzyme Solutions would like to reassure our customers we are continuing business as usual. As part of our ISO 9001 and HACCP programs our Business Continuity Plan was developed to ensure we can continue to support out customers, many of whom are suppliers of essential services.

Our sales and office staff are now working remotely where possible and we have worked diligently to secure our supply chain and supply of product.

We continue to monitor developments as they occur and remain committed to supplying essential businesses in accordance with local laws.

Our message to you is that at Connell Enzyme Solutions, it is business as usual.